At Beets, we all believe 3D printing will change the world the same way as the Internet and mobile technologies did before. We want to be the frontrunners in this "Fourth Industrial Revolution" and to achieve this goal, we need to have a passionate team of people having the same vision.
Are you the one who would share the same dream with us? If so, it's the best time to join us!
Our Current Openings
3D Printing Specialist
What do we need?
We are looking for a self-motivated and competent candidate to join our company to provide the best-in-class service for our customers. If you are passionate about 3D printing technology and want to build a career in this exciting industry, this is the perfect opportunity for you!
What is the job about?
Customer satisfaction is the heart of our business and and we are looking for a candidate to support our customers in making the best use of our products and services. The day to day responsibilities include:
- Provide technical support and advice to our customers.
- Perform troubleshooting, repairs and maintenance of our 3D printing product portfolio.
- Work with our vendors and seek technical assistance from them if required.
- Analyse customers' 3D printing service requests and devise the best printing solutions to meet customers' needs.
- Provide operation training to customers.
- Evaluate and perform trial testing on new 3D printing products.
- Provide support cover in day-to-day company operations
What is the candidate profile we are looking for?
- Experience and knowledge in slicing and operating consumer grade FDM/SLA 3D Printers is a must.
- Experience in maintaining, troubleshooting and fixing 3D Printers hardware and software issues is strongly preferred.
- Strong experience in customer facing roles and able to communicate with customers effectively to understand their issues and requests.
- Passionate in new technology and quick learner.
- Strong problem solving skills and willing to try out new ideas.
- Good Command of English and Chinese.
- Experience in teaching and 3D design software would be a plus.
What do we offer?
- Competitive base salary compensation with generous commission.
- MPF and Insurance.
- Open and friendly working environment with an emphasis of creative ideas.
- Opportunity to learn and experience different 3D printing technology.